re: #125 William Lewis

Oh fuck. That’s a good one. I’m guessing you aren’t full tonight with a second guest who _DOES_ have a reservation in the system trying to get into that room? That’s when the real nightmares start…

No, thankfully we’re not sold out, but I reflexively put the room as OOO in the system to avoid it magically selling third-party before the audit runs.

What’s got me heated is that there’s no note anywhere about this. Nothing on the desk, nothing in the pass-on, not even a text or email about it. So I have no clue if this was a one-time deal or if there’s several rooms that were “checked-in” that we won’t know about until the guest shows up tomorrow or Monday morning to check out.